Refund policy

🍒 Return & Refund Policy

Thank you so much for supporting Cherry ReRun Nostalgia Mail Club! Every piece of mail is handmade, thoughtfully designed, and created just for you. Because of the personalized and print-based nature of my products, please review the return policy below:

💌 All Sales Are Final

Due to the nature of paper goods, digital items, handmade prints, and monthly mail subscriptions, I do not accept returns, exchanges, or cancellations once your order has been placed.

Every mailer is made to order and cannot be restocked or resold.

📦 Damaged or Missing Mail

If your package arrives damaged or does not arrive within a reasonable timeframe:

✨ Please contact me at destinycontreras17@gmail.com within 7 days of delivery
✨ Include your name, order number, and a photo of the issue (if damaged)

I will gladly replace the item or offer a store credit, depending on the situation.
Customer happiness is super important to me!

📮 Lost Mail (No Tracking Orders)

Most Cherry ReRun mail ships as standard stamped mail with no tracking.
While USPS usually handles these well, delays or misdeliveries can occasionally happen.

If your mail hasn’t arrived after 14 business days, reach out and I’ll do my best to help.